
Why Choose BACOE?
Most digital programmes fail for predictable reasons. They start with unclear goals, unrealistic plans, weak ownership and too much faith in technology to fix organisational problems.
We exist to change that.
With nearly 20 years of experience delivering complex digital services, we have seen what really causes success and failure. We bring that experience into every engagement so decisions are grounded in reality, not optimism.
We are practitioners, not presenters
The people you work with are the people who do the work.
We do not operate a model where senior consultants sell the engagement and junior teams deliver it. Our consultancy is deliberately structured so that experienced practitioners lead, shape and support the work from day one.
That means:
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Problems are understood faster
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Risks are spotted earlier
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Advice is rooted in what actually works
You get expertise, not theatre.
We focus on outcomes, not activity
Many consultancies are very good at producing artefacts: strategies, roadmaps, reports and dashboards. Far fewer are good at helping organisations change what they actually do.
Our work is judged by:
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Whether decisions become clearer
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Whether teams become more effective
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Whether services improve for users
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Whether delivery becomes more predictable
If an activity does not move one of those things forward, it is not worth doing.
We tell you what you need to hear
We are independent and we are honest.
We do not sell software, platforms or long-term dependency. We are not incentivised to make work bigger, more complex or more expensive than it needs to be.
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If something should not be built, we will say so.
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If a programme is at risk, we will be clear about it.
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If a simpler option exists, we will show it.
This is how trust is built.
We work with your organisation, not around it
Sustainable change only happens when internal teams are involved and empowered.
We work alongside your people, transferring knowledge, building capability and designing solutions that fit your operating reality. When we leave, you are better equipped to continue improving.
This avoids the cycle of dependency that traps many organisations in endless consultancy spend.
We understand how digital really gets delivered
Digital transformation is not just technology. It is governance, funding, procurement, policy, operations and culture interacting in complex ways.
Our experience across large, regulated and high-risk environments means we understand how these forces shape what is actually possible. We design strategies, architectures and delivery models that can survive that reality.